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Action Network Support

Group:Action Network Data Team
Posted:09/01/2024
Location:From home role with XR UK (UK Wide)
Hours per week:5-9
No. spaces available:2
Meeting Time:Currently Monday 18:00 - attendance optional
Meeting Format:Conference call
Meeting Schedule:This is flexible and would be discussed and agreed
Essential Skills:Possess the desire and ability to build an in-depth knowledge of and deliver support and/or training concerning XR's use of the Action Network software mobilisation toolset.
Desired Skills:Familiarity with mass emailing technology (with the Action Network platform would be ideal but training will be given). Adept at listening, questioning, explaining, and giving feedback. Sensitivity to data protection requirements.
Accessibility considerations: Meetings are conducted remotely which may be difficult for people hard of hearing.

Have you completed the XR Foundation Programme or are happy to do so? Do you love learning and sharing knowledge and skills? Are you able to commit about a day a week or equivalent?

If so the XR Action Network Data Team would like you on board. You need to be logical person with good attention to detail. Comfortable working with new technology and enjoy sharing what you know.

Our team administers XR's use of the Action Network system used by XR groups in various countries across the world. We help local groups set up and run mailing lists for UK-wide lists

We are currently looking for a one or more additional members who we can train up to become experts in our use of Action Network and provide help and guidance to our users of the system. We'll help you get your skills up to scratch. We're a supportive group, keen to share our knowledge and expertise - we'd love to love to help us and do this role really well.

Tasks in this role include:

  • Building an good knowledge of how to navigate and use the Action Network platform, starting with actions like creating and sending an email, creating a forms and events, and troubleshooting.
  • Showing new and existing group organisers (Admins) how to get the best from their email lists.
  • Getting involved in projects to maintain, refine and extend the use of Action Network within XR
  • Explaining to users how data privacy and GDPR function within the Action Network system

Working with rebels with varying levels of tech ability means it's important you have a friendly and helpful approach. The ideal volunteer is familiar with the technology around mass email campaigns - even better if you have experience with Action Network. If you don't this can be learned on the job.

Please reach out to the Data Team if you’re interested in joining. We look forward to meeting you! To learn more about our team you can read our team mandate here.

This role is being advertised by the following working group:

Action Network Data Team

Location: XR UK (UK Wide)

Our group manages the Action Network email system for XR UK and XR International. We interface with community and local groups to help support them in creating and managing their email lists as well as creating email newsletters and campaigns.

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