Zoom meetings: tech support person

Group:XR UK Digital
Posted:31/05/2024
Location:From home role with XR UK (UK Wide)
Hours per week:2-4
No. spaces available:5
Meeting Time:no regular meetings
Meeting Format:Conference call
Meeting Schedule:now and then, when work needed - usually evenings, between 1-2hrs at a time
Essential Skills:you'll need an understanding of zoom and to enjoy helping people
Desired Skills:
Accessibility considerations:you'll need access to a good stable internet connection

Various teams in XR run open zoom calls from time to time i.e. ones to which everyone is invited. For these meetings we always try to have technical support on hand to give everyone who attends a great experience.

The sort of things that may need doing are:

  • setting up zoom meetings correctly
  • monitoring the chat for any technical difficulties people might be having and helping sort them out
  • helping people to join break-out rooms, if they are used
  • (occasionally) livestreaming
  • creating break out rooms

This is a really rewarding role which only takes a couple of hours here and there, usually in the evening, and doesn't need any prior XR knowledge. Lots of trainng and support is available - we won't just drop you in the deep end!

This role is being advertised by the following working group:

XR UK Digital

Location: XR UK (UK Wide)

Purpose: To drive XR’s digital strategy, ensuring that we have secure and effective platforms to communicate and inform. Accountabilities: Providing digital support and documentation for XR individuals and groups Learning about digital needs, problems, and current solutions throughout XR Creating and maintain infrastructure for public-facing online platforms Providing advice and assistance on digital security and legal issues Setting up, maintaining and supporting digital communication platforms to fill needs within XR, in accordance with digital strategy and culture Domains: XR UK GDPR and Privacy Policy XR UK Digital Strategy Security, access, and password management of the social media accounts and Action Network Database

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