Technical support - CRM system

Would you like to help to provide technical support to teams using our powerful on-line contacts system?
XR's Digital team has developed a self-hosted open source CRM system supplied by the free version of ERPNext.
You will be a member of the CRM Development and CRM Production teams

• The system holds contact details - people and organisations with whom XRUK collaborates or would like to approach. There are 1,400 contacts including those who support actions as well as donors, potential donors and our Dirty Water Campaign.
• We want to extend our influence across the UK to lobby governments, organisations in the fossil fuel industry and water companies. Your help is essential.
• Following full training in the system and in data protection regulations, you will be helping to investigate and control user access, roles and permissions.
• You will learn about the system's features to ensure we use it to its fullest
• You must understand the need to keep all personal data safe and secure.
• The role can be shared so that you can share problems and ideas.
• Please provide an up to date CV if possible

This role is being advertised by the following working group:

XR UK Digital

Location: XR UK (UK Wide)

Purpose: To drive XR’s digital strategy, ensuring that we have secure and effective platforms to communicate and inform. Accountabilities: Providing digital support and documentation for XR individuals and groups Learning about digital needs, problems, and current solutions throughout XR Creating and maintain infrastructure for public-facing online platforms Providing advice and assistance on digital security and legal issues Setting up, maintaining and supporting digital communication platforms to fill needs within XR, in accordance with digital strategy and culture Domains: XR UK GDPR and Privacy Policy XR UK Digital Strategy Security, access, and password management of the social media accounts and Action Network Database

Find out more